Archive for the ‘Leadership’ category

The third phase of feminism

September 21st, 2009

After listening to an interview with Claire Zammit of the New Feminine Power, I want to share some of my insights into why women these days are so frequently confused about both their roles as corporate leaders and their roles as women. These insights point to the direction women and men can take to create a fully integrated world for both sexes.

Many women want to lead and make a mark on the world; leave a legacy in business, government or other organizations. And many have tremendous capability to do so. Indeed capable and motivated leaders are sorely needed. But those same women are often torn between their natural desires and capabilities and the competitive demands for individual achievement in corporations. They face dilemmas that force them to confront their roles as women.

The first dilemma is that they find they have to learn to act more like men if they are to succeed. But at the same time their attempts to act with masculine power are often not well-accepted. They are labeled as bitches. They are side-lined like tokens. There’s a sense that they are not authentic and cannot be fully trusted.

Another dilemma is that in becoming the leaders that the business
environment calls for, they can’t maintain satisfying family lives. They are forced to put their families second to work demands, against their natural tendencies to put family first. They frequently settle for more junior roles than they are capable of, in order to retain the flexibility they want for their families.

Thirdly, business women often struggle in personal relationships because they have learned to embrace the masculine qualities that society values (self-sufficiency, competition, rationality, single-focus etc.), and have not learned to value and express the feminine qualities that strong lifetime relationships require and that sexual and love attraction on built on, in combination with male characteristics.

Women are either too feminine for business, or
too masculine for life. What to do?!

To put this situation in context, it is a very new phenomenon. In most cases, our mothers, and certainly our grandmothers, did not have the choice to serve as organizational leaders. It is only in the past 50 years that average women in progressive countries have gained the right to take leadership roles at all. The years leading up to this change were fought by suffragettes and others demanding women’s rights. Many pioneering female leaders in the past two decades have been learning how to fit in and thrive. They have taken the initial steps but we still see very few models for women to follow regarding how to successfully express our femininity while succeeding both as leaders and in life. 

We’ve now reached a third phase of feminism where women must increase their influence to form a new way of working that values and uses both male and female qualities to greatest advantage.

I summarize the 3 phases of feminism thus:

1) Fighting for the right

In the 20th century and continuing now in many developing countries, women are fighting for the right to be educated, to fully participate in society and to lead according to their abilities and preferences.

2) Fitting in to a world built by men

As women enter traditionally male-dominated segments of the workforce, they must learn to adapt to the male way of behaving and to male expectations, in order to gain the respect of their (mostly male) colleagues. Women’s ways of doing things are naturally subjugated as it is not clear how they are relevant in the organizational models that have been built by men.

3) Forming a new way of working for both men and women

As women become better established as leaders, and as dissatisfaction with the status quo becomes more evident, women and men have the opportunity to renegotiate and reinvent their ways of working in order to unleash the maximum benefit from both male and female tendencies.

This trend is happening alongside changing demands in modern organizations. As businesses become more service-oriented, more complex and more global, there’s greater focus on creativity, diversity and the development of human potential. This means there is more need for the feminine qualities of intuition, relating, nurturing and multi-tasking.

And in our personal lives, family formation and child care is changing radically, often through huge efforts and great expense to women. Although women, driven by the promise of fulfillment, have been leading this charge, men are also affected and in some cases are willing to make radical changes to their roles in order to create a new balance.

Of course, I’m not saying that only men or only women can have the respective male or female qualities. Quite the contrary, as when all these qualities are valued, individuals are free to express the traits that come most naturally to them within a diverse working culture.

The good news is that women leaders are on the forefront in creating a massive shift in the way the world works. We have the opportunity to promote female values in a world that sorely needs to reassess and redesign businesses and governments. The values of scientific rationalism, competition and individual achievement have served the world very well in the past century, and are ready to be rebalanced. The challenges we face now, from the financial crisis, to climate change, to unresolved problems of poverty and social inequality, need a stronger dose of feminine power to resolve them. This is part of our inevitable evolution towards an integral worldview where we can value all the existing worldviews: female/male, east/west, collective/individual, to create the ideal solutions for our place and time.

The challenge is that there are no models to follow. We cannot copy the models of business and society that have been created so far. The male models of business leadership are not sufficient and the existing female archetypes cannot serve our needs. We will not be going back in time. The only way forward is to tap into our own wisdom and creativity to form something brand new.

How to be an Enlightened Leader

September 19th, 2008


I’d like to be able to explain fully and clearly how to be
an ‘enlightened leader’ (!!), but since I am only just discovering this
possibility myself, I am only going to share what I’m learning these days as I
explore leadership and spirituality. Please feel free to add to my
understanding by commenting.
 

Enlightenment means a view of the universe that is beyond
ego. It is the highest known perspective.

What does it mean to
be beyond ego?
 

First of all, ego is the sense that we are separate. It
emerges in childhood when we discover that we are separate from our
environments, our families and that we have individual identities. For the
first time we realize that we have an exclusive view of our own thoughts and
that we have the ability to think and choose for ourselves. Before we discover
our egos, we are not really aware that we are separate at all. Babies have no
concept of themselves and no conscious control.
 

The development of the ego is behind humankind’s great rush
of progress and development as we each strive to protect ourselves and compete
against others in our relentless pursuit of happiness. In this sense it is a
good thing. But the ego’s view of reality is not complete.
 

Being ‘beyond ego’ means having a higher perspective that transcends
the petty demands of the ego for attention, importance and security. The ego is
fearful and greedy. The ego pretends to be rational in its striving for
self-protection, but in fact it is emotional and manipulative. Enlightenment is
a more complete view of reality.
 

To gain an experience and understanding of the true nature
of reality, we can explore the deepest levels of our consciousness through
meditation. It is possible to discover that consciousness is composed of two
great forces: 
 

  • Peace
    and acceptance, where everything is okay.
  • The
    creative impulse, where everything must change.

Clearly these are opposites, and yet they both exist
simultaneously and with equal power. We can also see them as two aspects of the
same field.
 

So to be enlightened means to be aware of and act in
accordance with the existence of the highest and deepest levels of
consciousness. 


How would having this
highest possible perspective help you as a leader?

 

The biggest enemy of leadership success is fear. Fear blocks
us from rationally considering our actions and thereby leads us into
self-destructive and ill-considered behaviours. Fear also stops us from taking
any action at all, as we fearfully cling to the status quo rather than
venturing into the infinite possibilities for improvement. Fear is resolved by
knowing that at the heart of any problem, everything is okay and there is no
need for fear. There is only peace.
 

Once we are free from the fears and desires of the ego, we
are able to tap into the creative impulse that nurtures change and development,
and is the force behind the creation of “predictable miracles”, as I wrote
about before.

Applying the
learning:
 

The most important step in becoming an enlightened leader is
to raise your awareness of the higher levels of consciousness beyond ego so
that you can avoid the pitfalls of ego’s irrational urges and thereby access
the higher intelligence of the creative impulse. 

This may sound esoteric but it is actually very practical.
The more you realize that ‘everything is okay’, there is always peace, the more
your actions towards your goals will be in alignment with the highest causes
and the most efficient connections. Remember, money is not earned through work,
but through the creation of value.
 

Here is a practical example. Although I have many
outstanding goals to achieve and responsibilities to fulfill, and limited time
to complete these things, I decided to take a 5-day holiday. I am aware that
much of my drive to complete goals comes from my ego’s desire to look good in
front of others, and to feel important. Those are ego-driven desires that are
unrelated to my deeper desires for helping others develop, leading and
creating. Since I am aware in this case that it is the ego that desires to keep
working, I can safely ignore it.

And so, I have just returned from my holiday fully
refreshed, energized, positive and ready to attract the kind of connections and
opportunities I really want, rather than only those that create plenty of work
without the value I seek. I cannot prove that I would have created more success
by working for those five days, but I am absolutely sure that this particular
vacation has added to my bottom line.
 

Conclusion: 

In life, everything is okay and at the same time everything
must change. The more a leader understands and experiences these two forces in
every day life, the more easily he or she will find fulfillment and success.
 
 
 

The most elegant path to effective leadership

May 29th, 2008

I've been on a learning spurt in the past few months around the most effective ways to influence people, to lead, and to have my life proceed according to my highest desires. And what I'm learning is a way of operating that is much more effective than the conventional wisdom.

Fitting perfectly into that learning, I happened upon a very inspiring book called Synchronicity, the Inner Path of Leadership, by Joseph Jaworski.

The book affirms that leadership is about collectively creating the future and that the most effective way to lead is to use synchronicity, meaning to create the conditions for “predictable miracles”.

I'm sure you can think of a time when a happy accident led you to progress in an unexpected way. A common example is a coincidental meeting with someone who can forward your goals. Another example is when your eyes catch sight of a book that perfectly meets your needs (just as happened for me with this book!) For me, some of the most influential connections I've made in the past few years have happened purely by accident.

The book is both a personal story and an attempt to describe how to lead using synchronicity. Here are my notes.

  1. The most important choice a leader makes is to serve. Without choosing to serve your followers and/or society, your capacity to lead is profoundly limited.
  2. Want the result for its own sake. That means you must avoid egoic attachments to the results such as wanting to prove yourself as a leader, wanting to beat the competition etc. For the example above, you would want the profit simply for the benefits that will accrue to the company and your team.
  3. Be committed; believe it is possible; use willingness not will. You must simultaneously  be committed to success while being open to allowing the process to unfold in the easiest possible way.  This reminds me of Deepak Chopra's 4th Law of Success: The Law of Least Effort. Lao Tzu has said that “An integral being…accomplishes without doing.”
  4. Attract what and who you want through authentic presence and love. When you generate an internal feeling of unconditional love, others are influenced by it, whether they know it or not.
  5. The ability to create the conditions for synchronicity is not special. It's available to everyone.

If I've really learned these lessons this time, my life should begin flowing with great ease. And yours too. So, let's see!

Women Make Better Leaders, If They Want to

April 21st, 2008

This was one of the 'aha's that came to me at the Conversations Among Masters conference in North Carolina last week. Anthony Smith, author of The Taboos of Leadership, explained that women make better leaders.

An analysis of 45 leadership studies found that the best
bosses use a leadership style that is more reliant on high EQ than on high IQ. They act as inspirational mentors who encourage their staff to develop
their abilities and creatively change their organizations.  Women, on
average, have higher EQs and are more likely than men to enact this transformational
style.

But if women are such great leaders, why are there so few of them in the top echelons of corporate leadership? Only 2% of Fortune 1000 CEOs are women. Smith argues that the reason is that fewer women choose the single-focus-on-work lifestyle that top leadership requires. Women are more concerned with work-life balance as they tend to take more responsibility for their family lives. Therefore women tend to be satisfied at lower levels of management. They don't have as much ambition and will to advance, choosing instead roles that allow for more flexibility.

In contrast, only 1% of pre-school teachers are men. Does this mean that men are not capable of doing these jobs, or just that they prefer not to?

This issue strikes a cord with me because I think society is losing the point by focusing on comparisons of how much men and women earn and how equal they are in terms of hierarchical leadership. Of course I strongly believe that women and men should be paid equally for work of equal value. I also believe that society will benefit when women have much more influence than they currently do. But wouldn't it be more relevant to focus on how much freedom and opportunity men and women have to express themselves through their work? Men and women may one day contribute equally, but in very different ways.

Money and position power are no longer the only measures we have for success. I think using money alone as a measure of success is an inherently masculine point of view and as the feminine aspects of humanity gain more influence, we will accept more complex measures for our success. In fact this trend can already be seen in initiatives to use triple bottom line accounting.

I certainly don't judge my own success solely by the measures of position and income. Do you?

Read more here from Anthony Smith on whether women make better leaders than men.

Here's another article with more information on transactional versus transformational leadership.

Resolutions, intentions, expectations and visions

December 29th, 2007

Do you make New Year's Resolutions? Or do you set intentions or hold expectations for the coming year?

A once-a-year re-grouping or annual planning has some big benefits. It can be motivating and create a stronger focus when a sustained effort is necessary. It is also an opportunity to reflect on the longer time span of a year, to make course corrections that have been accumulating and that will continue to affect you over the coming 12 months. The holidays provide some distance from day-to-day happenings so you can better clarify a longterm vision or direction.

I'd like to share some discoveries I've made regarding resolutions, intentions and expectations in the hopes that they can help you make 2008 unfold as your best year ever.

Resolutions

“I hereby resolve to… exercise for 30 minutes every day for the next 12 months.”

Resolutions sound powerful. And yet very often their power comes from wishful thinking and the resolution soon turns into disappointment. Most resolutions come from an external source, such as the nagging of others, an old parental voice (which seems internal but is actually merely a memory of someone else), or a judgment you have of yourself.

Think about the reasons for making your resolution. If you notice the word 'should', it's a sign that you are imposing the resolution on yourself rather than actually wanting it.

Resolutions are often much too specific. Very specific resolutions are likely to be broken and once this happens they are often dropped completely with a feeling of failure. On the sample resolution above, if I miss one day of exercise, I will have broken my resolution and so the power of it is lost. I may think to myself that I've failed anyway, so why carry on?

Conversely, resolutions can be limiting. By focusing on this one way of getting in shape, I may be missing many other alternative fitness strategies that are available thoughout the year.

Resolutions are also often made in avoidance of something (like being unfit) rather than in aupport of or in creation of something (like being healthy) which is much more motivating.

Strong resolutions that can be met successfully come from a deeper internal commitment for something you truly want. A 'resolution' like that can also be called an 'intention'.

Intentions

“2008 will be the year I become fit.”

An intention is an act or instance of determining mentally upon some action or result. It keeps the end in mind and focuses on the purpose. An intention gathers our attention on something significant or meaningful.

The most potent intentions come from a deep level of yearning. At their best, intentions have a clear outcome with built-in freedom to create that outcome as works best over time and according to circumstances. Their motivational power comes not from their rigidity but from the draw of the result.

To create a powerful intention requires some soul-searching. What do you really want? What is next for you? What will lead you to your heart's desire?

You can test out different intentions or themes for your coming year to see which ones pull you or attract you the most.

The clearer and more fully formed your intentions are, the more they will guide you and motivate you to bring them into reality.

Expectations

“I expect to complete the Trailwalker race* in under 25 hours.”

The paradox of expectations is that they are the sole cause of all problems and yet we cannot live without them.

Expectations are an avoidable aspect of our lives and an intrinsic part of any thinking about the future. Can you plan your next meal without an expectation? No. And would you want to? I guess not! Why give up the pleasure of thinking about a delicious meal in the future? Future expectations can be very enjoyable and are part of our daily motivation.

As we plan our futures we naturally expect certain outcomes. When we keep our expectations high we are ready and able to achieve much more than if we expect very little.

And yet expectations, at least unmet ones, account for virtually all negative emotions. We carry a complex pattern of expectations for ourselves, the people around us, our organizations, governments and the world. We expect things from our futures, and even of our pasts! And when some of those expectations are not met, we feel angry, cheated, hurt or depressed.

The phrasing of an expectation gives the impression of entitlement, as if someone or something else is supposed to grant our expectations without our effort and beyond our control.

The sample expectation above could be motivating and inspiring. And if held tightly, it could become a source of many problems for the racer and the team.

While expectations can be fun and useful I remind myself to hold them very lightly so that I can exchange them for better ones at any time. For example, I might choose half way through my race to set a new expectation that I will finish in 30 hours while supporting others to complete the event safely.

(By the way, I have no intention of doing the Trailwalker race. It's just an example!)

Envisioning

“I see myself crossing the finishing line with glee.”

An alternative to setting expectations is to envision what you want. Visions of the future can be very inspiring, especially when they include all the senses to create a complete picture with sound and feeling to evoke what you want. Visions can include only key details or they can be rich in complexity, giving a complete picture of how you want things to unfold.

Unlike expectations, the futures we envision are created by ourselves without an implication of entitlement. And our visions can change in the blink of an eye as situations change. Even so, it's helpful to remember not to get too attached to our visions. Let them develop and adapt as times change.

For example, the statement above is only one part of this potential vision. The whole vision could include many details of the accomplishment itself and all the steps leading up to it. The exact details will change as the athlete discovers better ways to prepare for and accomplish the goal.

The Best Motivator

Resolutions and expectations have their places. Setting intentions and envisioning the future are two powerful ways to clarify what you want and motivate yourself for the year ahead.

*The Trailwalker race is an annual 100km rugged trail team race in Hong Kong.

How to talk about the money …for the boss.

December 10th, 2007

It's performance appraisal and/or bonus time. Several of my clients are sweating this week over how to make the most of the one-on-one conversations they will have with their staff. Perhaps you are too?

No wonder it's uncomfortable for the leader. The money part of the conversation is the most difficult for the boss and the easiest for the staff member. From the boss's perspective, the money conversation has the most potential to cause demotivation and even loss of an employee. Ironically, in industries where people are paid very well, staff are more likely to be demotivated, even as they receive huge gobs of money in their annual bonus. Their expectations are volatile and sensitive. Their hopes can be dashed when they receive less than they expected, but more importantly their egos are damaged as they have so much pride tied up in their pay amount.

As the boss, you always have practical limitations on how much you can pay. For staff, talking about money is simple: they want more, and by focusing on the money only, they don't reveal any personal information.  If they tell you they are motivated by money, it just means they don't trust you, and/or you're not willing to hear the full story.

What are the keys to effective money conversations with your staff?  Here are a few I've uncovered with my clients over the past few weeks.

1) Set expectations accurately.
The more your staff know about how their bonuses are set, the less likely they will be disappointed. Explaining the system to them thoroughly, even the parts that are political, beyond your control or not to your liking, has several advantages. First you build trust with them by being open. Second, they are less likely to blame you when things go wrong. (If you're planning to give them a poor bonus or no raise, you'll need to be honest about the reasons for that. That's good management.) And of course, with clear information about how the system works, they are more likely to estimate accurately for themselves before you have to give them the bad (or good) news.

2) Separate the money conversations from performance conversations
People who are worried about their compensation can't listen or think as well as those who are relaxed. So if you really want to help people improve, keep those conversations separate. Even if past performance has a major bearing on how they will be paid, you can still have a separate conversation about performance before you give them the money news. If you do negotiate your compensation packages, it could still be to your advantage to allow more time to reflect between a performance appraisal meeting and a negotiation meeting, but that depends on your style.

3) Manage your emotions
If you are stressed or uncomfortable with these kinds of meetings, your staff will notice and react, whether they are conscious of it or not. The energy you project has a huge influence on people, much more than we are generally aware of. And if they sense fear, they may respond either like an attack dog or like a meek puppy. Neither response is conducive to good communications. Therefore, be cool and confident. Know your boundaries (e.g. no negotiation) and tell it like it is.

4) Be generous with sincere praise
There is a saying that all children need love, especially when they least deserve it. The same goes for adults! Your most hardened employees may be the ones who can benefit the most, although they may not admit it. Try praising one of your toughies and see them swell with pride and rise to the challenge of winning more praise. Performance review meetings are the perfect time to build trusting relationships through sincere and specific appreciation. Sincere praise is a precious tool for leaders. The key word is sincere. Make sure your true feelings are congruent with your praise. (That's the personal development part!) And stay in rapport, especially with those who are uncomfortable receiving praise.

Do you have any other tricks you use to get through these difficult conversations? Or how about other situations that these tricks won't handle?

Please do share with us.

What's So Great About Leading?

March 6th, 2007

Ready for a little self-reflection?

If you want to love what you do, it's much easier if you know precisely what you love to do! And if you love leading, or want to enjoy it more, you may find some clues here about how you do that. You may also find some hints for how to motivate others (your subordinates maybe?) to lead more enthusiastically.

I've met lots of people who enjoy leading, in fact they love it and they want more of it. But I believe they all have very different reasons and motivations. Here's a brief list of what motivates me to lead.

1. Enlisting Cooperation
I learned this term when I first did Harrison Assessments and discovered this was my #1 trait: absolutely my favorite thing! It really does thrill me when people follow my lead, especially when I know they are truly cooperating; they are not coerced. They are doing what I want for their own benefit. They agree with me and they share my goals. I feel like a powerful force for good.

2. Power
It's a very strong word. I admit that I am motivated by power when I lead. And why not? I am bringing my will far further than I ever would on my own. As a leader I have real influence and much more ability through the support of a team.

3. Service
Everywhere you look, leaders are needed and wanted. And most people are not willing, ready or able to do it. In volunteer organizations, leaders are constantly sought. The work of one leader can mobilize hundreds of people to take actions that they really want to do, but would not have the ability to do on their own.

In the commercial and political worlds, leaders are highly valued and also scorned. Leaders take risks and often fail publicly due to errors of judgment or personal shortcomings. But leadership takes tremendous effort and commitment. In my view, those who are willing to undertake leadership and to learn and grow as they lead, are providing a service to humanity regardless of their results.

4. Meta Mind
Is that a real word? I believe 'meta mind' means the thinking that exists across many minds. Think of the internet versus just one computer.

To lead effectively, one of the first steps is to create shared goals. By doing so we are creating ideas that exist beyond just one mind and which therefore have the potential to be much better and greater than the thoughts of just one person. To me, this idea is very exciting because it so greatly expands the potential of humankind. Not all leadership uses the potential of the meta-mind but leadership is required to tap into this potential And this idea motivates me to lead, because I want to see what happens. We only have one lifetime to try it out.

Now your turn. What motivates you to lead? Or what motivates you to avoid leadership?!

Top 10 Ways for Leaders to Communicate Clearly

September 30th, 2005

Communication
is the primary skill of leaders. In fact for senior leaders you could say it is
almost all that they do. They need to communicate to a wide range of
stakeholders in large groups and one-to-one. Use the following tips for
successful leadership communications in many different circumstances. Consider
how consistently you currently follow each of these tips in all your leadership
communications. 

  1. Know the primary purpose of your communication. A
    specific communication could be primarily:

    • To build trust, rapport or mutual support

    • To get input, an answer or
      a response

    • To create understanding, to
      explain or to teach

    • To
      recognize, appreciate or support efforts or results

    • To correct or enhance
      efforts or results

    • To initiate actions

    When you know your primary purpose in communicating,
    you can consciously design your communications to achieve your
    purpose. 

  2. Express your main point in one clear statement.
    Clarity is power. 

  3. Organize your points into sub-points using a
    hierarchical structure. With a clear structure, your points are easier to
    understand and remember. This structure also makes it easier for you to re-use
    your points in different situations. 

  4. Engage your audience by asking them a question. For a
    large group you can ask, “How many of you…?” Watch your audience to
    assess their level of engagement. 

  5. Focus on “WIIFM” What's In It For
    Me.  In other words, understand what your audience has to gain from
    listening to you and weave this into your message so that they are naturally
    motivated to listen and respond as you intend. Focusing on your audience's
    interests is the key to effective influence, persuasion and support. 

  6. Explain what makes you
    credible (your experience, knowledge or credentials) so that people will
    believe it is worthwhile to listen to you.

  7. Say what you're going to say, say it, then say what
    you said. Most audiences need to hear your message three times before they will
    remember it and act on it.  

  8. Use common, well-known words that your audience is
    familiar with. Simple words and short sentences make a bigger impact. 

  9. Speak in positive terms.
    Say what you want rather than what you don't want. By dwelling on what you want
    to avoid, you put people's attention on the exact thing you want them to stop
    doing. They can respond much more easily when you phrase your requests in
    positive terms. For example, instead of saying “Don't stare at the
    computer screen”, say “Look away from the screen.”

  10. Own your requests. For
    example say “I want you to…” instead of “You should…”
    People will respond more naturally when they understand clearly the source of
    the request. Afterall, most of us are used to ignoring the words “You
    should” that we say to ourselves every day.